Which of the following can be a drawback of poor industrial relations?

The drawback of poor industrial relations manifests significantly in the reduced quality of goods produced. When there are strained relationships between management and employees, it often leads to a lack of motivation, low morale, and dissatisfaction among workers. This discontent can impact the workforce's productivity levels and commitment to maintaining high standards for product quality. Employees may become disengaged or apathetic about their work, resulting in more frequent errors, lower attention to detail, and ultimately, a decline in the overall quality of goods being manufactured.

In contrast, a strong public image, higher employee satisfaction, and increased customer trust are generally outcomes associated with effective industrial relations rather than drawbacks. Companies with good industrial relations typically enjoy a positive reputation, motivated employees, and loyal customers, all of which contribute to their long-term success.