What can be a consequence of poor industrial relations?

The consequence of poor industrial relations often manifests in a loss of sales due to poor quality goods. When there are strained relationships between management and employees, it typically leads to a lack of engagement and commitment from the workforce. Discontent among employees can result in decreased motivation and productivity, which may ultimately impact the quality of the products being produced. For instance, if workers are unhappy, they may not take the necessary care in their tasks, leading to defective or subpar products. This decline in product quality can directly result in reduced customer satisfaction and, consequently, a significant loss of sales for the business.

This outcome highlights the importance of maintaining positive industrial relations, as they can significantly impact not only the internal environment of the company but also its performance in the marketplace.